FREE U.S. SHIPPING & RETURNS

Shipping & Tax

Standard, expedited, and overnight packages will be shipped via USPS, UPS, FedEx, or DHL.
Delivery to PO Boxes and APO/FPO addresses are shipped and delivered via USPS, UPS, FedEx, or DHL
INTERNATIONAL SHIPMENTS
Standard and Expedited International Shipping - auto-calculated rates at checkout based on location.
DOMESTIC SHIPMENTS
Free Domestic Shipping For All Orders Over $100 USD
Standard Domestic Shipping (1-5 Business Days) - Flat Rate $9.75
Standard Domestic Shipping w/ signature (1-5 Business Days) - Flat Rate $13.00
SHIPPING TIMELINES
Our goal is to process and ship orders within 2 - 4 business days of receipt (contingent on if the items are in-stock).
If the order is placed on a Friday, it will not be shipped until Monday (contingent on if the items are in-stock).
Please note the shipping method selected will be initiated contingent on if the items are in-stock, it will not be initiated once you place your order. 
If you purchased a back-ordered or pre-order item(s), please refer back the shipping time-frame listed in the product description.
Your order may be processed with multiple shipments, you will receive an email with your tracking number when each shipment occurs.
There may be a delay in shipping if billing information is inaccurate, if billing and shipping addresses differ, or if the payment company discovers an issue.
If you have any special requests to expedite your delivery for a specific date - please contact our office or send an email to support@danabrownshoes.com to schedule an expedited shipping service to fulfill your special request.
UNDELIVERED PACKAGES
If a package is undeliverable and returned to Dana Brown Shoes, we are unable to re-ship it, without an additional shipment payment from the customer. All undelivered packages will be processed as a return and will be sent store-credit (excluding shipping costs).

SALES TAX
Dana Brown Shoes is obligated to collect sales tax ONLY in California
The sales tax quoted at checkout is an estimate. The final amount is listed on your invoice and includes state and local taxes, as well as any other applicable rebates or fees. 
Dana Brown Shoes does not charge sales tax on e-gift cards; however, purchases made with an e-gift card may be subject to sales tax.
SHIPPING PREFERENCES
Your shipping address can be modified at checkout. If you have a change to your shipping address after placing an order, you can send us an email. We ask that you contact us (support@danabrownshoes.com) to request any modifications; please note, however, that once your order has shipped, Dana Brown Shoes cannot change the shipping address.
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